New Facebook Page, Support Survey Results

If you haven’t already liked our new ‘HVMS’ facebook page
please visit, like and share! ​
https://www.facebook.com/hvmssoftware
(We will be retiring our ‘Business Infusions’ facebook page in the near future)

The polls are in! Thank you to everyone who took the time to participate in our recent HVMS knowledgebase survey, asking you what topics you would like to see more HVMS training material published on. We will be focusing our new how-to articles and videos on these topics coming into this fall and winter. The top 5 results are:

  1. Reports
  2. Inventory Control
  3. Inventory Item Setup and Maintenance
  4. Customer Ledger Transactions
  5. Worksheets
If you would like to receive an email notification when we publish new content, open this link to our announcements forum and ‘follow’ it using the star
HVMS Announcement Forum

Survey Results

Thank you for participating in our recent survey, asking you what topics you would like to see more HVMS training material published on.  The top 5 results are:

Reports
Inventory Control
Inventory Item Setup and Maintenance
Customer Ledger Transactions
Worksheets 

The survey is still open if you would like to cast your vote:  Knowledgebase Survey
Check out some of these existing videos we have belowthat cover topics in the above areas:

Advanced Inventory Item Set Up In this training video, we will provide you with an explanation of creating relational and profiled inventory items, reminders, barcodes, billing translations and unit conversions.

Inventory Reports & Counter In this training video, we will provide you with an explanation of Inventory Reports, how to use the HVMS Inventory Counter program for inventory control and reconciling inventory quantities.

Ledger Transactions In this training video, we will provide you with an explanation of HVMS ledger transactions, how to complete ledger transactions, and complete corrections and reversals to ledger transactions.

SUPPORT UPDATE
Updated Hours & Holiday Schedule

General Support Hours*
Monday to Friday: 7:00am – 6:00pm CST

Live Chat and Phone Support Hours*
Monday, Tuesday, Wednesday, Friday: 9:30am – 5:00pm CST
Thursday: 10:30am – 5:00pm CST
*Thursday delayed start time for staff training

Phone support is also available during the above chat times, to leave a message for the next available support specialist to call you back, dial:
1-877-207-3335 ext.2

Excluding US Observed Holidays*
General Support Closed

Labor Day: Monday Sept. 3, 2018
Veteran’s Day: Monday November 12th, 2018
Thanksgiving: Thursday November 22, 2018
Thanksgiving: Friday November 23, 2018
Christmas Day: Tuesday December 25, 2018
Boxing Day: Wednesday December 26, 2018
New Year’s Day: Tuesday January 1, 2019

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