New Facebook Page, Support Survey Results
If you haven’t already liked our new ‘HVMS’ facebook page
please visit, like and share!
(We will be retiring our ‘Business Infusions’ facebook page in the near future)
The polls are in! Thank you to everyone who took the time to participate in our recent HVMS knowledgebase survey, asking you what topics you would like to see more HVMS training material published on. We will be focusing our new how-to articles and videos on these topics coming into this fall and winter. The top 5 results are:
- Inventory Control
- Inventory Item Setup and Maintenance
- Customer Ledger Transactions
Thank you for participating in our recent survey, asking you what topics you would like to see more HVMS training material published on. The top 5 results are:
Inventory Item Setup and Maintenance
Customer Ledger Transactions
Advanced Inventory Item Set Up In this training video, we will provide you with an explanation of creating relational and profiled inventory items, reminders, barcodes, billing translations and unit conversions.
Inventory Reports & Counter In this training video, we will provide you with an explanation of Inventory Reports, how to use the HVMS Inventory Counter program for inventory control and reconciling inventory quantities.
Ledger Transactions In this training video, we will provide you with an explanation of HVMS ledger transactions, how to complete ledger transactions, and complete corrections and reversals to ledger transactions.
Updated Hours & Holiday Schedule
Monday to Friday: 7:00am – 6:00pm CST
Live Chat and Phone Support Hours*
Monday, Tuesday, Wednesday, Friday: 9:30am – 5:00pm CST
Thursday: 10:30am – 5:00pm CST
*Thursday delayed start time for staff training
Phone support is also available during the above chat times, to leave a message for the next available support specialist to call you back, dial:
Excluding US Observed Holidays*
General Support Closed
Labor Day: Monday Sept. 3, 2018
Veteran’s Day: Monday November 12th, 2018
Thanksgiving: Thursday November 22, 2018
Thanksgiving: Friday November 23, 2018
Christmas Day: Tuesday December 25, 2018
Boxing Day: Wednesday December 26, 2018
New Year’s Day: Tuesday January 1, 2019