Business Infusions Services: HVMS Support

Support is a very important part of the HVMS solution - we know the value of having Business Infusions' support staff available to assist and train our clients. Rather than waiting for HVMS users to call us, we remain actively engaged in supporting your success. Our business model incorporates ongoing proactive support as a fundamental component in our client relationships.

Total support is available initially with all HVMS installations. After that, HVMS support services are available in a number of options, depending on the HVMS pricing package your practice purchases. Support options include unlimited support, as well as hourly billing for practices that expect to utilize less support services. Support is included in many of the HVMS pricing packages.

Specific support requests can be logged anytime through our 24/7 online Help Desk system. Once a support ticket request has been filed, the Business Infusions staff is immediately notified and the issues are looked into. If you are a current client and wish to log a support ticket, please click here.

NEW!!  Online Chat Support - We are presently BETA testing chat software; please be patient while we work out any hiccups. 

Please Note: Live Support is only available between 8:30am and 4:30pm Mountain Standard Time.